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GOVERNATLAS / PRODUCT DOSSIER

Freed AI Scribe

Freed describes an AI scribe that turns healthcare visits into clinical documentation. Its Scribe help center explains BAA inclusion in platform terms and signed-copy requests, while its security page describes retention and de-identified-note training practices.

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01 / CONTEXT & SCOPE

Understand the proposition.
Define the boundary.

The decision to make

Choose the Scribe workflow and its contract before considering adjacent services. Evaluate how a clinician reviews and corrects a note, and what the retention and training terms mean for your practice. A separate front-desk workflow needs its own data-flow and agreement review.

What this record does not establish

The evidence supports Freed's published Scribe BAA process and its stated retention and de-identified-note training practices. It does not establish an executed organization-wide agreement, deletion effectiveness or clinical performance. A general 'no recordings stored' reassurance should be read alongside the more specific temporary-retention description.

3 current sources · 4 published assertions
Source coverage is a research boundary, not a quality score.

02 / YOUR EVALUATION

Turn interest into a useful trial.

Open the evaluation playbook ↗
A

A test worth running

Create a fictional encounter with a corrected dosage and an uncertain diagnosis. Inspect the draft, make a correction and demonstrate the proposed EHR handoff in a test environment. Ask for the recording lifecycle and configured note-deletion setting to be shown, then record which behavior was demonstrated and which remains a supplier statement.

GovernAtlas editorial proposal. We have not performed this test.

B

Evidence to bring back

  1. Retain the corrected synthetic note and the reviewer's sign-off.
  2. Confirm signing authority and whether the platform BAA or a separately executed agreement governs the practice.
  3. Record the audio and note retention settings and obtain answers about de-identification and training use.

03 / DOCUMENTED EVIDENCE

Read the claim. Inspect the basis.

Each statement retains its classification and preserved source. A vendor assertion is not an independent test result.

01
vendor asserted

Freed's security page says its AI is trained on de-identified notes. This is not a blanket no-training commitment. The supplier's de-identification method and the settings and terms applying to a healthcare customer remain matters for review.

Source, dates & preserved provenanceFreed — Security, privacy and retention ↗

Authority: vendor owned
Observed 2026-11-02 · Reviewed 2026-11-02 · current until 2026-12-02

Artifact SHA-256: e3ce60c28fc3c2d4f1584e2e37723ef7f9190436341ac8bbe97e6f9b35ffca71

The hash identifies the preserved capture. The live source may have changed.

02
vendor asserted

Freed's security page says recordings are temporarily retained until note summaries and quality checks are complete, then deleted; notes can be manually deleted or configured for 30-day auto-deletion. Scope: the vendor's published retention description, not an observed deletion test.

Source, dates & preserved provenanceFreed — Security, privacy and retention ↗

Authority: vendor owned
Observed 2026-11-02 · Reviewed 2026-11-02 · current until 2026-12-02

Artifact SHA-256: e3ce60c28fc3c2d4f1584e2e37723ef7f9190436341ac8bbe97e6f9b35ffca71

The hash identifies the preserved capture. The live source may have changed.

03
vendor asserted

Freed's Scribe help center states that its HIPAA BAA is included as Schedule A of its platform terms and describes requesting a separate signed copy or organization-wide agreement. Scope: Freed's documented process; GovernAtlas has not executed or legally assessed an agreement for a customer.

Source, dates & preserved provenanceFreed — Scribe BAA availability and signed-copy process ↗

Authority: vendor owned
Observed 2026-11-02 · Reviewed 2026-11-02 · current until 2026-12-02

Artifact SHA-256: abcc9e513f23edf6ddb5268741375575cdb52dd1addf153827e28251415ee0b3

The hash identifies the preserved capture. The live source may have changed.

04
vendor asserted

Freed describes an AI Scribe that converts healthcare visits into clinical notes. Scope: this documentation product; its separately marketed Front Desk service is not assumed to share the same contract, retention or workflow scope.

Source, dates & preserved provenanceFreed — Official product overview ↗

Authority: vendor owned
Observed 2026-11-02 · Reviewed 2026-11-02 · current until 2026-12-02

Artifact SHA-256: cf1bbb13dbae2177a690002961dcd8d150c9df6e941b7b4f884920c4f24ba124

The hash identifies the preserved capture. The live source may have changed.

Source register

Freed — Official product overview ↗vendor owned · captured 2026-11-02
Freed — Security, privacy and retention ↗vendor owned · captured 2026-11-02
Brand asset provenance

Organization identity asset from its official website; inclusion does not imply endorsement.

Official website ↗ · Original asset ↗

04 / BEFORE YOU COMMIT

Better questions.
A clearer decision.

Resolve these with the provider and your own evaluation team.

01

Which service, plan, region and integrations does the proposed BAA cover?

02

What retention, deletion and model-training terms apply to our exact workflow?

03

Who validates outputs and owns the clinical or operational decision?

Regulatory applicability requires a separate, current determination. Inclusion is not certification.

COMPLIANCE / CLAIMS, SCOPE & GAPS

Start with the requirement.
Inspect the support.

Prepare your vendor review ↗

These labels describe this dossier’s current evidence coverage. A published mention may be a framework mapping, a qualified assertion or a limitation; it is not a compliance finding.

HIPAA

Published mention available

US healthcare privacy & security

Vendor documents BAA availability

The Scribe help article places the BAA in Schedule A of the platform terms and offers a separate signed-copy process. Check organizational signing authority, retention and de-identified-data use.

Read the source-attributed statement

Freed's Scribe help center states that its HIPAA BAA is included as Schedule A of its platform terms and describes requesting a separate signed copy or organization-wide agreement. Scope: Freed's documented process; GovernAtlas has not executed or legally assessed an agreement for a customer.

vendor asserted

Freed — Scribe BAA availability and signed-copy process ↗

Explore HIPAA evidence ↗

For HIPAA-regulated use, request service-specific BAA eligibility, processing scope and responsibility details. Missing evidence here does not establish noncompliance. Payment cannot alter these evidence labels.

KEEP THE RECORD USEFUL

A dossier should stand up to scrutiny.

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